Manually Ingesting jobs can sometimes be required if there is a glitch in the system. On rare occasions, the portal fails to either create a new job from a new job in the Home Depot system, or update an existing job when it has changed from the Home Depot side.

Ingesting a brand new job by PO

  1. Go to the Jobs tab jobslist01
  2. Click on the green + at the bottom right hand corner of the page jobslistfab
  3. Now click on the cloud icon to Ingest ingestjobforms01
  4. Near the top of the page there will be a place to type the PO number, type in the PO number and click Save ingestjob01
  5. You will be brought to the Job Page jobpage01
  6. (Optional) If you want to see the Client information, you must refresh the page externalnotes01
  7. If there are any complications with this job, then deal with those complications through using the External Notes Section. todolistbutton01 todolistbutton02
  8. If there are no complications with this job, then you can click the checkmark button in the top right and then the button that says Send To Installer
  9. If this job has already been scheduled by the Installer, then you will need to manually enter the Scheduled date
  10. If this job has not already been scheduled by the Installer, then you are DONE!